Patient use since 2005 (3,7). On the other hand,

Patient satisfaction – the concept of subjective personal perception of the health service received – is an essentialpiece in any successful high-quality health care system (1,2). Health care providers taking a patient-centered approach that focuses on patient understanding and involvement of the patient in health-care decisions, has been shown in the literature to be a key piece in high patient satisfaction (3). Continuous monitoring of patient satisfaction is crucial to maintaining a successful and efficient high-quality health care system (2). Moreover, research suggests that higher levels of patient satisfaction can be associated with significantly better outcomes like decreased mortality rates, shorter hospital stays, and lower readmission rates (4,5). One possible explanation for this being that patients are more satisfied at high quality hospitals that provide better care, and thus better surgical care (2). However, a previous study concluded that the physical environment has only a minor impact on patient satisfaction, suggesting that ‘nontechnical’ details are aremore importance to patients such (5).  Generally, despite the presence of high quality evidence to support the positive impact of patient satisfaction on outcomes in general, data specifically on surgical outcomes is still inconclusive. Surgical outcomes are potentially positively affected by improved patient satisfaction, although this is still unclear (2,6). Consequently, further studies on the relation between satisfaction and surgical care essential.Hospitals in developed countries use the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to assess patient satisfaction of hospitalized patients, and to provide a metric for continuous quality improvement (4,6). HCAHPS is the first survey that accurately measures patient satisfaction and provides data that can be used to compare different hospitals. It was originally developed by the Centers for Medicare & Medicaid Services (CMS) and the Agency for Healthcare Research and Quality (AHRQ) and has been approved for use since 2005 (3,7). On the other hand, hospitals in developing countries in general, and the Middle East specifically, still lack the presence of accurate data on patient satisfaction. This is no different in the country of Egypt, one of the biggest countries in the region, where  there is little data or tools used to assess patients satisfaction. Injuries resulting from trauma continue to be a major concern, and one of the most common causes on morbidity and mortality in Egypt (8,9). In this study we used the official Arabic translation of the HCAHPS survey, to measure the level of patient satisfaction in admitted trauma patients at Ain Shams University Surgery Hospital in Egypt.